A browser toolbar is not functioning

  • Rapport blocks unsigned toolbars from performing various operations while you browse protected websites.
  • To manually approve a specific toolbar, access the Rapport Console (see how). Select Tools -> Manually approve add-ons.
  • Check the "always allow add-on" checkbox next to the add-on you want to approve.
    • If this does not help and the toolbar is still not functioning, shutdown Rapport (see how).
    • If the toolbar returns to function once again, report this problem to Trusteer (see how).
  • Otherwise, the problem is most likely not with Rapport and you should try to uninstall and reinstall the toolbar or contact the toolbar's vendor.
‹ Browser functionality issuesupI cannot access a certain website ›
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