Internet Explorer Encountered a Problem Error

  • This error can happen for several reasons, most of which are unconnected to Rapport. To overcome the problem open Internet Explorer again. If the problem continues, reboot your computer.
  • If the problem persists and you suspect Rapport to be the cause (since the problem occured after installing Rapport) shutdown Rapport (see how). If the problem disappears, report this issue to
    .
  • If the problem continues, then Rapport is most likely not the cause. In this case, the problem might be caused by one of your add-ons.
  • Try resetting your Internet Explorer settings (Tools -> Internet Options -> Advanced -> Reset). If this does not help, contact your system administrator or computer technician.
  • Other options: try to uninstall applications you recently installed
    (Start -> Control Panel -> Add or Remove Programs).
  • If this does not help, uninstall and reinstall Internet Explorer
    (Start -> Control Panel -> Add or Remove Programs -> Add/Remove Windows Components).

    Turn on Rapport when the problem is resolved (see how).

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